Many business models of the past tended to concentrated on ringing out as much profit as possible. What was lost sight of, was the customer. In today’s competitive marketplace, many companies are finding that paying attention to the end-customers; real wants and needs is quite a bit more profitable than just looking at the next quarter.
Tech Team Global Inc., a global provider of Information technology, enterprise support and business processing, continues to renew existing contracts for extended periods. The company prides itself on integrating technology into customer’s processes with the idea of mining their customers, customers. Following proven models, of this fashion, makes the company a model for technology providers in just about any market segment.
One of the more recent contracts the company has renewed is Belgacom Mobile, more commonly known as Proximus. The Belgian mobile company has a large position in the pre paid card service known as “Pay & Go.” By offing a flexible technology platform, Tech Team can reach Proximus end-users and address their needs; language and use patterns. Together, Proximus and Tech Team work together to offer increased services and revenue for Proximus and Tech Team in a corporative manner.
The company prides itself on being just this flexible with all its fortune 1,000 and government customers. Using technology in efficient and innovative ways has not necessarily been the hallmark of many larger companies, instead opting for pure efficiency of use. By offering flexible use and innovative thinking, Tech Team Inc. has found a method of, not only profiting handsomely itself, but providing true value added products to its customers. Combining imaginative thought and sound business judgment makes Tech Team positioned for an increased revenue outlook.
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