Mobile payments innovator Net Element, focused on providing technology and transactional services for emerging market clients, today reported that its Unified Payments subsidiary has released its proprietary “Sales Central” portal designed to enhance responsiveness of its sales partners and improve sales efficiency.
The cloud-based solution serves as a toolkit for Independent Sales Groups (ISGs) and merchants seeking a means to more effectively manage sales, operations, reporting and accounting functions. Sales Central is designed to improve conversion rates and technology advisory functions, reduce deployment time for merchants, and enable real-time troubleshooting of merchant issues.
Sales Central is one of only a few cloud-based systems nationwide that allow ISGs to onboard and monitor merchants on multiple processing platforms through a single interface. The solution allows ISGs to onboard merchants on multiple processing in a seamless and paperless manner; its Merchant Library allows ISG’s to safely store and retrieve any agreement, form or contract related to merchants.
ISGs that utilize the system will be equipped with merchant pricing, residual calculations and risk management modules, which allow easier management of most of their day-to-day operations. ISGs compensation and merchant profitability can be managed using multi-level, single-click, drill-down navigation to pricing, detail, and summary and statement information.
Sales Central Key features include:
• Integration with multiple merchant management systems
• Merchant onboarding onto multiple processing platforms
• Integration with American Express OptBlue program, allowing single onboarding and reporting for all major U.S. card brands
• Merchant processing data, with merchant level access and full history of processing statements including full deposit reconciliation reporting
• Interactive reports with charts and custom filters
• Customer support ticketing system
• Commission tracking and calculation
• Equipment inventory and deployment tracking
• Chargeback, retrievals and dispute monitoring
Specific to merchants, Sales Central is an integrated reporting, accounting and analytics back office solution that equips small-size and medium-size merchants with a variety of reporting tools and easy-to-understand charts that enable merchants to analyze sales and improve performance.
As explained by Net Element in today’s news release, the integrated Unified Payments Insights module is a business dashboard focused on “Big Data” that gives merchants a 360-degree view of their business. Unified Payments Insights enables merchants to compare current revenue, online reputation, and social media activity to their past performance and to similar businesses in their area. The ticket system allows direct communication with Unified Payments service and technical support designed to improve the customer service experience.
For more information, visit www.netelement.com
